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Contact Merchology

Questions about products, your order, shipping information, the website, or anything else?

Chat

Many common questions can be answered by our interactive FAQ "chatbot": click the big "?" button in the lower right corner and give it a try! Otherwise, our Merchologists are active on chat from 11:00pm to 8:00am (AET), Monday to Friday.

Phone

Customer Service (U.S.-based): +1 855 214 8305
All customer service personnel are based in the United States, so phones are answered from 10:00pm to 9:00am (AET), Monday to Friday.

International HQ

121 Cheshire Lane N., Ste. 100
Minneapolis, MN 55305
USA